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Return Policy

Our 30-Day no questions asked return policy applies to all items in our store. To return an item it must be returned in its original unopened packaging.  Defective items should be returned to the manufacturer.

 

Return Policy Details

  • The item must be postmarked within 30 days from date of purchase to be returned.
  • You must request a return authorization number and return address prior to sending your order back. Please fill out the form on our Contact Us page or  email us at [email protected] to make your request, the information will be forwarded to you within the next business day. A 15% restocking fee will be charged to all returns received without an approved return authorization number.
  • Your refund will be applied to the credit card that was used to make your original purchase.
  • If you received free shipping for your purchase, the refund for your return will be less the actual original shipping and handling charges. Please contact us if you would like to know the exact amount of your item’s original shipping charge before returning the item.
  • We suggest that you ship your return through a service that provides package tracking because we cannot issue refunds for returns that have been lost in shipping.

 

If you have any questions regarding our return policy, please call customer service at 1-844-411-ARDO